If possible please try to telephone reception before 10am if you require a home visit.
A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.
House visits are only available for patients who are housebound because of illness or disability.
Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the medical centre.
The clinician that calls you back will clinically triage the need for a home visit, and may well organise a member of the integrated community services to visit, as they maybe the best placed team to support the needs of housebound patients.